SHIPPING & DELIVERY POLICY – BELBAX

At Belbax, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy explains how orders placed on belbax are processed, shipped, and delivered.

By placing an order on belbax, you agree to the terms outlined below.

1. Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • You will receive an order confirmation once your purchase is successfully placed on belbax

2. Shipping Coverage

BELBAX currently ships products across India.
We work with reliable courier and logistics partners to ensure safe and timely delivery

3. Estimated Delivery Time

  • Standard delivery time is 3–7 business days, depending on your location

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances

Belbax always strives to deliver orders as quickly as possible.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout on belbax

  • Any additional charges such as Cash on Delivery (COD) fees will be displayed before order confirmation

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email or SMS

  • You can track your shipment in real-time using the provided tracking details

6. Delivery Attempts

  • Courier partners will attempt delivery up to two times

  • If delivery fails due to incorrect address or unavailability, the order may be returned to BELBAX

In such cases, re-shipping may require additional charges.

7. Delayed or Failed Delivery

While Belbax works closely with delivery partners, delays may occasionally occur due to factors beyond our control.
BELBAX is not responsible for delays caused by courier companies, natural events, or incorrect customer information.

8. Damaged Packages

If you receive a package that appears damaged:

  • Please do not accept the delivery

  • Contact our support team immediately through belbax

This helps Belbax resolve the issue faster.

9. Incorrect Address

Customers are responsible for providing accurate shipping details at checkout. BELBAX will not be responsible for non-delivery due to incorrect or incomplete addresse.

10. Policy Updates

BELBAX reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on belbax.

11. Contact Us

For any shipping or delivery-related queries, please contact us through the Contact Us page on belbax.